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Tahsin Tasnia Simi
a month ago
I love the decor and aesthetics of the hotel. It was very tasteful. The staff was amazing. They helped me to get taxis and bargained to decrease the price even though I hadn’t asked. They also helped me out when I was in trouble. They also gave me their number voluntarily when I went on a trip through the jungle in case I felt unsafe. Hundred percent will go back there.
Abu bokor md Sayek
3 months ago
I would like to report a very concerning and disappointing experience during my recent hotel stay booked through Expedia. At the time of checkout, the receptionist, Babul, attempted to charge me additional money, claiming that the hotel’s rate was higher than what I had already paid through Expedia. However, my booking was fully prepaid via credit card, and I had a valid invoice confirming this. Despite showing the documentation, he continued to argue and insisted on collecting the difference. This situation escalated unnecessarily and delayed me for approximately 45 minutes to an hour. At one point, I was even prevented from leaving the hotel, which was extremely stressful as I had a flight to catch. Only after I firmly stated that I would contact the police did the situation change, and eventually, a supervisor intervened and allowed me to leave without any additional payment. I have stayed at this same hotel before without any issues. During my previous stay, the other staff members were extremely polite and respectful, which is exactly why I chose to book this hotel again. This made the recent experience even more surprising and disappointing. As a legal professional, I was able to stand my ground, but I am deeply concerned that other guests may be pressured or misled into paying unjustified charges. I respectfully request that Expedia look into this matter seriously and take appropriate action to ensure that customers are protected from such practices in the future. Overall, this experience was both frustrating and unprofessional, and I hope necessary steps are taken to prevent this from happening to others.
Md. Shafayatul Islam
3 months ago
The hotel is nice. It’s a 3-star hotel, so you can't expect too much. The staff were well-behaved. I have no idea about the food, as I didn't dine in and only stayed for a few hours.
Abu Enam Talukder
2 months ago
Nice hotel. I satisfied their staff service.
Rakhi Dey
a year ago
Recently we stayed there. Perfect location. The service was amazing. And the behaviour of the hotel staffs was mind blowing. 10/10. Friendly and helpful. And I am specially recommended there breakfast. So delicious. Thanks blossom for your nice service.
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House# 5, Road# 1/A, Block# J, Baridhara, US Embassy Rd, Dhaka 1212, Bangladesh